Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

When can I move in?

Move-in anytime during normal access hours as long as space is available.

How much notice needs to be given before I move out?

We require a 30-day notice before you move out.

What type of documentation do I need to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

Do you offer conference room services?

Yes, we have a conference/meeting room that is available to be rented. Please see our Conference Room page or contact us for details.

How do I make a payment?

You can pay in person, mail a check or money order. You can also make a payment through our website. where you can also set up autopay. We also have a kiosk available on-site where payments can be made.

What forms of payment do you accept?

Checks, money orders, cash, VISA, MasterCard, AMEX, and Discover.

What items am I not allowed to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have questions regarding a specific item.

Do you have handcarts and dollies available at your facility?

Yes, we have blue flatbed dollies that are available in our temperature-control buildings that are accessible to our temperature-control customers.

We also have a dolly in the office that our customers can use during office hours.

Do you have a commercial shredder on-site?

We sure do. Our shredder is available for use for our customers to shred documents. It is only $15 for each time the shredder box is emptied. Please contact us for details.